Frequently Asked Questions

1. How can I order?

Simply add the item you like to your cart and proceed with the checkout instructions. Not even registration is required and it’s really that simple.

2. Are my payments secure?

Yes, they are 100% secure as we only provide the most popular and secure payment methods, and credit card information is never stored.

3. Where do you ship and how much it cost?

We ship worldwide, and our deliveries are completely free.

4. How long does delivery take?

To allow free delivery worldwide, we cannot, unfortunately, provide super fast shipping (especially under COVID-19 circumstances). Most orders are shipped within a handling period of 1-3 business days and delivered within 10-15 business days to United States.

4. Can I track my order?

Yes, you can follow up with your order by entering your tracking number here. Tracking number will be emailed to you as soon as the tracking information becomes available.

5. Can I change my order?

You can change or cancel your order within 12 hours after your order is placed. Please contact us at [email protected]

6. Can I get a discount code?

Sure! Feel free to use LOVEKPOP code for your extra 10% savings!

Still having some questions? Leave us a message.


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